Refund Policy

Last Updated: August 2026

Introduction/Purpose

This Refund Policy outlines the terms and conditions under which arvolith.com will process refunds for services provided through the website arvolith.com. This policy is designed to ensure transparency and fairness while protecting the rights of both the users and Arvolit.

Scope and Applicability

This Refund Policy applies to all users of arvolith.com who purchase services offered by Arvolit. By using our services, you agree to be bound by this policy. If you do not agree with the terms of this policy, you should not purchase our services.

Definitions

  • Service(s): Refers to the software as a service (SaaS) products provided by arvolith.com through arvolith.com.
  • User: Any individual or entity that accesses or uses the services provided by Arvolit.
  • Refund: The return of funds to the user for services that have been purchased but not utilized or that do not meet the agreed-upon specifications.

Main Policy Content

1. Refund Eligibility

Users may request a refund under the following circumstances:

  • If the service is not delivered as described at the time of purchase.
  • If the user experiences technical issues that prevent access to the service, and such issues are not resolved within a reasonable timeframe.
  • If the user cancels their subscription within the first 14 days of the initial purchase, provided that the service has not been used beyond a reasonable trial period.

2. Refund Request Process

To initiate a refund request, users must:

  1. Contact arvolith.com via email at executive@arvolith.com or by phone at +380943239448.
  2. Provide a detailed explanation of the reason for the refund request.
  3. Include any relevant documentation or evidence supporting the request.

Refund requests must be submitted within 30 days of the purchase date. Requests submitted after this period will not be considered.

3. Refund Processing

Upon receipt of a valid refund request, arvolith.com will review the request and respond within 14 business days. If approved, refunds will be processed using the original payment method. Users will receive a confirmation email once the refund has been processed.

User Rights and Obligations

Users have the right to:

  • Request a refund in accordance with the terms outlined in this policy.
  • Receive clear communication regarding the status of their refund request.

Users are obligated to:

  • Provide accurate and complete information when submitting a refund request.
  • Comply with the terms and conditions of this Refund Policy.

Limitations and Disclaimers

arvolith.com reserves the right to deny refund requests that do not comply with this policy. Additionally, arvolith.com shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use the services, including but not limited to loss of profits, data, or other intangible losses.

Data Protection/Security

arvolith.com is committed to protecting the privacy and security of user data. Any personal information provided during the refund request process will be handled in accordance with our Privacy Policy, which can be found on arvolith.com.

Changes to Policy

arvolith.com reserves the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on arvolith.com. Users are encouraged to review this policy periodically to stay informed of any updates.

Contact Information

If you have any questions or concerns regarding this Refund Policy, please contact us at:

Company: arvolith.com
Phone: +380943239448
Email: executive@arvolith.com
Address: Gulliver Business Center, Sportyvna Square, 1, Kyiv, 01601, Ukraine

Governing Law and Jurisdiction

This Refund Policy shall be governed by and construed in accordance with the laws of Ukraine. Any disputes arising out of or in connection with this policy shall be subject to the exclusive jurisdiction of the courts of Ukraine.